What is personal information and how do I collect it?
Rebecca Catterall collects personal information about individuals (including my clients, persons associated with or employed by my clients, or my business contacts), in order to provide my business coaching services and to effectively manage my business relationships.
The types of personal information I collect may be business contact details or may involve detailed knowledge of an individual’s or a business’ financial and personal circumstances depending on the particular service I am required to provide.
Rebecca Catterall generally uses personal information to provide specified professional services, and to raise awareness about recent business related developments or events that may be of relevance or interest.
Does Rebecca Catterall disclose personal information to anybody else?
Rebecca Catterall will not disclose, share, sell or rent personal information I hold about you without your consent, except to external service providers I have engaged to assist me in the provision of services to my clients.
Where I have outsourced a function or activity to an external service provider I will only disclose personal information that the service provider needs to undertake that function or activity, and I require external service providers to enter into confidentiality agreements prohibiting them from using or disclosing personal information for any purpose other than to carry out the function or activity for which they are engaged.
In some circumstances I may be compelled by law to disclose personal information. For example, I may be compelled to disclose personal information to law enforcement agencies.
The quality, accuracy and correction of personal information we hold.
Protecting personal information is a priority for me. I consider security and confidentiality when handling personal information. It is important to me that the information I maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let me know so I can update my records.
Access to Personal Information
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email me at [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.
I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you.
If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you.
In short; I respect your right to access personal information I hold about you. I will allow you to access your personal information unless I am entitled to deny access – for example, where the provision of access would be unlawful or would be likely to prejudice an investigation of possible unlawful activity.
Credit Card Data
I do not collect or store your full credit card information when you make a payment online. All credit card transactions are processed securely through PayPal, Stripe or Square and at no point does Rebecca Catterall receive your full credit card information or store this. Therefore, your card information is completely secure and protected by PayPal, Stripe or Square and none of my employees or contractors have any access to your full credit card number or security code whatsoever.
I take reasonable steps to protect personal information I hold from misuse and loss and from unauthorised access, modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact me by phone or mail – email me at [email protected] for more details.
I will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer needed.
Users should assume that everything they see or read on this site is copyrighted unless otherwise noted and may not be used without the written permission of Rebecca Catterall except as provided in these Terms and Conditions or in the text on the site.
Users may download and distribute materials displayed on the site provided that they do not alter, modify or receive consideration for the materials in any way, and that they also retain all copyright and other proprietary notices contained on this business coaching website.
I may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
‘Rebecca Catterall’ uses tracking technologies throughout the brands online presence. However, please note that I respect your privacy by not recording any personal information.
I assumes no responsibility, and shall therefore not be liable, for any damages to, or viruses that may infect users computer equipment or other property on account of access to, use of, or browsing in the site or the downloading of any materials, data, text, images, video, or audio from the site.
Links to other sites
This site contains links to other sites, plug-ins and applications. I am not responsible for the contents of any off-site pages or any other sites linked to the site. Nor am I responsible for the privacy practices of those web sites and I have no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites, before disclosing any personal information. The linking to any other off-site pages or other sites is at the users own risk. When you leave my website, I encourage you to read the privacy notice of every website you visit.
Email: [email protected]
Rebecca Catterall may at any time revise these Terms and Conditions by updating this posting. Users are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which they are bound.